Terms of service

Welcome to MirenMono. By using our website and services, you agree to these terms, so please read them carefully before placing any order.

1. Product Information

We do our best to provide accurate and detailed descriptions, photographs, and prices for all products on our website. However, please note that the appearance of colors or details may vary slightly due to differences in screen displays, lighting during photography, or manufacturing variations. We recommend reading all product descriptions carefully before purchase to understand the materials, fit, and care instructions.

2. Orders and Payment

When you place an order, it is subject to availability and our acceptance. We reserve the right to refuse or cancel any order if the item is out of stock, if there is an error in pricing, or if the payment cannot be processed successfully. Payment must be completed through the secure payment methods offered on our site. Prices and availability may change without prior notice, but once an order is confirmed and payment is accepted, the price charged will be the price at the time of order.

3. Shipping and Delivery

We aim to process orders as quickly as possible. However, delivery times are estimates and can vary due to factors beyond our control such as courier delays, customs clearance, or unforeseen events. Shipping costs and times will be communicated during checkout. Once the order is shipped, we will provide tracking information when available. Please ensure your shipping address is accurate to avoid delays or additional charges.

4. Return and Alteration Policy

MirenMono does not accept returns or exchanges because all items are carefully crafted and tailored to ensure the highest quality. However, we offer a one-time alteration service if you request it. To use this service, you must contact us first for approval. If your alteration request is accepted, we will provide instructions on how to send your item to us for alteration. Customers are responsible for the shipping costs to send the item. Please note that any items sent back without prior approval will be rejected and returned to the sender at their cost.

5. Use of Website

By using our website, you agree to comply with all applicable laws and not engage in any activity that disrupts or interferes with our services. This includes not attempting to hack, copy, or misuse any part of the website or content. Any unauthorized use of the website may result in suspension or legal action.

6. Intellectual Property

All content on the MirenMono website — including text, images, logos, designs, and trademarks — are owned by MirenMono or licensed to us. You may not reproduce, distribute, or use any of these materials without written permission. This protects our brand and ensures the integrity of our creative work.

7. Company Rights

MirenMono reserves the right to:

  • Modify, suspend, or discontinue any aspect of the website or services at any time without prior notice.

  • Refuse service, terminate accounts, or cancel orders if there is suspicion of fraud, violation of terms, or other misuse.

  • Change pricing, promotions, and product availability without prior notice.

  • Remove or edit content on the website to comply with legal, ethical, or company standards.

  • Enforce compliance with these Terms of Service through legal or other means if necessary.

8. Limitation of Liability

MirenMono will not be held liable for any indirect or consequential damages resulting from your use of our products or website. This means we are not responsible for things like lost profits, personal injury, or damages resulting from incorrect use of our products. Our liability is limited to the maximum extent permitted by law.

9. Privacy

Your privacy is important to us. Any personal information you provide when ordering or contacting us will be handled securely and in accordance with our Privacy Policy. We will not share your information with third parties without your consent, except as necessary to fulfill your order or comply with legal requirements.

10. Changes to Terms

We may update or modify these Terms of Service at any time without prior notice. Changes will be posted on this page, and your continued use of our website and services after changes means you accept the updated terms. We encourage you to review this page periodically to stay informed.